We have started the rollout of our latest version of JobWatch, version 5.11. This version is currently being pushed to customers who have tablets that are managed by BigChange with it being available to download from the Android and iOS Stores shortly.
The latest app release includes the following new features:
Actioning Jobs in a Group on Devices
Jobs in a Group can now be viewed and actioned directly on your device. Where back-office permissions have been granted, you can now opt to have specified activities replicated simultaneously across all jobs within the group to save time. For example, a customer could provide one signature for all jobs in the group, or you could enable completion of the same Worksheet attached to multiple jobs in a group, where the answers to each are the same. This feature will be activated in the next web release currently scheduled next week. If you are a customer who has managed devices and wish to use this feature early, please contact RoadCrew.
Information about Secondary Persons for Job Types will now be visible on your device, making it easier than ever to ensure that you are connected with the right person upon arrival at a job.
Tapping on the Person icon will allow you to view and edit their information where permissions have been given in the back office.
Where contact details for Persons are available, ie have been input to your CRM by the back office, they will appear as buttons on your device, allowing those with SIMs and WiFi to text/email/call direct from those links.
Similarly, when creating a job from your device, the appropriate Secondary Persons for the selected Job Type will auto-populate provided there is a data connection available.
When setting off on a route with added stops, you are now able to select which destination information you wish to view. Tapping on a specific waypoint will bring up that Contact’s history on your device.
Add Worksheets for Predefined Items
Predefined invoice items are the ideal way of expressing a financial value for intangible items eg a service. Default WorkSheets can now be added automatically to any job where the predefined invoice item is deployed.
Additions to the Greek Language File
An update has been made to further enhance the Greek Language file which is already available.