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Site Glossary

Help Site Glossary

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
There are currently 9 names in this directory beginning with the letter R.
Radius
An area in metres around a location point.

Reference
An ID is used to identify a record. Should be unique, if you have a financial package, it should mirror this.

Rejecting A Job
When a job arrives on a device, the resource can reject a job giving a reason why it won't be completed.

Reports
An analysis or summary of data in a document format.

Resource Group
Resources can be organised into groups.  Custom fields and restrictions can be set for all members of a group. File library items can be restricted, making them visible to one or more groups.

Restriction
Restrictions limit which areas of the system individual Web Users or Groups of Web Users can see.

RoadCrew
BigChange's customer service department who are always happy to help you resolve a problem. To contact them, click on the RoadCrew button at the top right of your menu.

Role
Web Users are allocated a role to give them the desired level of access & control associated with the role e.g. "Manager" or "Engineer".  Access/Control rights can be customised for each role.

Routes
A series of jobs or 'stops' - can be optimised (currently in beta) for efficiency which act as a template of jobs which reoccur frequently.
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Updated on 2nd September 2019
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