View & Reset App Serial Keys

View & Reset App Serial Keys

The ‘App serial keys’ feature allows you to list and then reset App Serial Keys, as well as displaying which App Serial Numbers are running an App version soon to be deprecated (orange) and which numbers have already been deprecated (red) and are no longer receiving data.  This feature is particularly useful where you wish a licence to be transferred to a different User or device, eg when an employee leaves the company, or if you change phone or tablet. Navigate: My Account → Administration → [side menu] Account:

Clicking to select a Serial Number will open a Reset Key popup.  Clicking on that will result in a further cautionary popup window opening.  Click the reset key when you are sure that you wish to do so and the serial number will change and display the new activation date:

Please note, this feature is only available for customers who have downloaded the JobWatch application through either the Google Play store or through the IOS App store.  Customers who have purchased devices direct from BigChange will not see this option.

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